Terms of Service

1. Who this is for

You must be 18 or older to use PrayerGroup.Live. This is a deliberate floor, not a formality — it removes an entire category of harm and it is a settled decision, not open for case-by-case exception. It isn’t a judgment about young people. It’s about what two people with no clinical staff can responsibly run.

2. Your content

You own what you post. Posting to PrayerGroup.Live gives us only the license we need to show it to other members and to screen it as described in §5 — nothing broader, and nothing that survives you deleting it.

• Posts don’t expire. There’s no automatic clock — a prayer stays exactly as visible as it was when you posted it, for as long as you leave it there. Nothing is ever removed or hidden on a schedule we set.
• Deleting is yours, whenever you want it. Delete a post and it’s gone. If people had replied, an empty shell stays so their replies still make sense; your words aren’t in it.
• Deletion is real. Leaving takes your content with it, removed from our systems and backups within 30 days. We don’t retain a shadow copy “just in case.” Two things survive on purpose and we’d rather say so than have you find out: a record that a moderation decision was made — the decision, never a copy of what you wrote — and a one-way scramble of your email address, so that nobody can re-invite you by accident after you’ve gone. One exception, required by law: where we must preserve something — see §3 — we keep it for as long as the law requires and no longer.
• Your words are never public without your say-so, never indexed, and never sent anywhere you didn’t send them yourself.
• We never sell, broker, or share your content with data brokers or advertising networks, and no ad-network or attribution SDK runs anywhere near a prayer surface. This is the line the prayer-app industry has repeatedly crossed, and it’s the one line here that doesn’t move.
• AI training. We don’t use what you write to train AI models today. We reserve the right to in the future. If we ever decide to, we’ll tell you before it starts, explain exactly what it means, give you time to delete anything you don’t want included, and — for the prayers themselves — ask you rather than assume. Automated screening (§5) is not training: the model reads your post to check it and keeps nothing.
• If the company changes hands. If PrayerGroup.Live or Umunhum Labs is sold, these terms and the Privacy Policy go with it. Whoever takes over is bound by them for everything already written here, and can’t loosen them for existing content. We’ll tell you before it happens, with enough notice to delete your posts or your account first if you’d rather they didn’t come along. An acquisition is not an exit for you — your prayers don’t become part of someone else’s deal without your knowing.

3. What isn’t allowed

Beyond the obvious — no illegal content, no harassment, no threats, no impersonation, no spam, no attempts to scrape or harvest other members’ data or contacts — a few things specific to what this platform is:

• No content describing a method, means, plan, or encouragement of self-harm, and no suicide pacts. This is the one category where crisis-adjacent content is held, because it endangers someone other than the poster. Expressing your own pain is not on this list and never will be.
• No fake engagement — no inflated counts and no accounts pretending to be people they aren’t. Seed content, where it exists, is always clearly marked as such and never addressed to a real member.
• No soliciting personal data you wouldn’t be comfortable asking for face-to-face — no phone numbers, addresses, or financial information requested through a post or comment.
• No using someone’s request for prayer as a sales lead. Paid services (see §8) exist alongside the prayer space, never inside a moment of someone else’s need.
• Nothing involving the sexual exploitation of children. No child sexual abuse material, no solicitation or grooming of a minor, no trafficking. Where we find it, United States law requires us to preserve it and report it to the National Center for Missing & Exploited Children, and we will — without notice to the account, and the account will be terminated. This is the one place where we don’t tell you what we did, and we’d rather say so here than let you assume otherwise.

When group spaces exist, group owners will be able to add rules for their own group, never to loosen these, and to moderate only inside it.

4. Crisis content — what we do and don’t claim

If something you write appears to describe suicidal thoughts or acute distress, you may see a private message with information about outside support — for example the 988 Suicide & Crisis Lifeline if you’ve told us you’re in the US, or an international directory otherwise. That message shows automatically, to everyone, at any hour, regardless of how long you’ve been here, and on its own it never hides, holds, or removes your post.

Two things can happen beyond that, and we’d rather you knew:

• Some posts are placed behind a one-tap “this may be hard to read” screen for the people reading them. Your post is still there and still answerable. You aren’t told when this happens, because it’s about the readers, not about you.
• A small category of content — a plan, a method, encouragement of self-harm, a pact — is held for one of us to read before it goes up. If that happens you’ll get a short message saying so, and you’ll hear from us either way. There’s nothing to edit and nothing to resubmit: it isn’t a ground-rules matter, and we won’t treat it like one.

Some things we do not do, and do not claim to do:

• We do not identify, predict, or assess anyone’s risk of self-harm. We flag posts for a person to look at, and we show information about services that can actually help — nothing more.
• We do not notify anyone else.
• We do not contact emergency services on your behalf. We can’t verify who or where anyone is, and we have no clinical capability; acting on a text classifier is more likely to hurt than help. Some platforms say they may. We deliberately don’t.
• We do not promise ongoing monitoring or follow-up.
• We are not a crisis counseling service, and nothing here is a substitute for one.

The full policy governing this, including exactly what we say and why, is our Crisis Response Policy — a separate document because it changes on a different clock than these terms (resource numbers and services go stale on timetables we don’t control).

5. Moderation and enforcement

Posts go live immediately; most moderation happens after the fact, not before. Every post and comment is checked automatically the moment it’s written — a classifier and a language model — and a person reads what gets flagged. A post can also be flagged by another member’s report. A report never hides a prayer; it puts it in front of a person sooner.

If something you posted is held under the ground rules: it’s invisible to others, never deleted, until a person looks at it. We aim to look as quickly as we can, and we deliberately don’t publish a target we can’t hold at every hour — automatic protections run around the clock, and a person reviews during normal working hours.

A machine never has the last word. Automated checks can hold a post, but a person reviews every hold, you can tell us we got it wrong, and you can ask for a human to look again.

For most holds you’ll be told, and the fastest way back is usually editing it — a revised post is reviewed again before it’s visible, not published unreviewed a second time. Two exceptions, both above: the crisis case in §4, where we point you to support rather than to a rewrite, and the §3 case involving children, where the law requires us to act without telling you. You can also appeal, and a different person reads the appeal.

If something you posted is held under §4: that’s a different path, described there. No edit, no resubmit, no moderation language — one of us reads it and you hear from us.

Reporting: a few categories plus your own words, always available, always read. You won’t be told whether it was your report or something else that triggered a look.

If a pattern continues: enforcement can include a warning, a temporary mute, reduced visibility, a suspension, or — for anything endangering others — permanent removal. Nothing here is escalated for a single honest mistake.

Violating the Community Guidelines is a violation of these Terms.

6. No efficacy claims

We don’t claim prayer works, that it produces any particular outcome, or that using this platform will change what happens to you or anyone you pray for. Being heard is what we can promise. What happens next is not ours to guarantee, and we won’t imply otherwise — including in how we describe our own product. When we say a prayer was responded to, we mean a person wrote back. When we say it was marked resolved, we mean its author said so.

7. Your data

Prayer content can reveal religious belief, health information, and other sensitive details about you. Under European and UK law that makes it special-category data, and it means we need your explicit consent to handle it — so by posting, you’re confirming that you understand what you write may reveal these things, and that you’re choosing to share it with the other members of this community, screened as described in §5. You can withdraw that consent any time by deleting the post or your account.

What we collect, why, and who (if anyone) it’s shared with is in the Privacy Policy, published alongside these Terms — read that for the full picture; this document covers conduct and content, not data handling.

8. Paid services

Asking for support and receiving it from the community is, and stays, free — permanently and unconditionally. That never moves behind a paywall. Separately, optional paid services (things like facilitation, officiants, or organizer tools) may exist alongside the free prayer space. Where they do, they’re disclosed plainly and never inserted into the moment someone is asking for or offering support.

9. Account and termination

You can delete your account at any time; §2 describes what that does to your content. We can suspend or terminate an account for violating these terms, with notice where we reasonably can give it, and without notice where safety requires acting first.

10. Copyright

If you believe something posted here infringes your copyright, tell us and we’ll act on it. Send the details to hello@prayergroup.live — what the work is, where it is on the site, that you believe in good faith it isn’t authorized, and how we can reach you. We remove material we’re told about in a valid notice, and we terminate accounts that infringe repeatedly. If your post was removed and you think that was wrong, tell us and we’ll look again.

11. No warranties, limits on liability

The service is provided as-is. We don’t guarantee it will always be available, error-free, or uninterrupted. To the extent the law allows, we aren’t liable for indirect or consequential losses arising from your use of it. Nothing here limits liability where the law doesn’t allow limiting it.

12. Changes to these terms

We’ll date any change and tell you before something material takes effect for existing members — not just post an update and assume you’ll notice.

13. Governing law

These terms are governed by the laws of the State of California.

14. Contact

hello@prayergroup.live — we read every message.